Privacy Policy

Welcome to Kiwa Furniture.

Kiwa Furniture is a brand owned and operated by Scorpio Appliances Pvt. Ltd. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our advertisements, or submit your details through any of our online forms.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you fill out a form, contact us, or interact with our advertisements, we may collect:

Full Name
Phone Number
Email Address
City / Location
Any other information you voluntarily provide

b. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Pages visited and time spent
Referring URLs

This data helps us understand user behavior and improve our services.

2. How We Use Your Information

We use your information to:

Respond to inquiries and contact requests
Provide product details, quotations, or services
Improve our website, products, and customer experience
Run marketing and remarketing campaigns
Analyze advertisement performance
Comply with legal obligations

3. Advertising & Meta Platforms (Facebook / Instagram)

We use Meta Ads (Facebook & Instagram) and related tools such as:

Meta Pixel
Lead Ads Forms
Conversion Tracking

These tools may collect or receive information from our website to:

Measure ad performance
Deliver relevant ads to users
Create custom and lookalike audiences

Meta may use this data in accordance with its own privacy policy. You can review Meta’s Privacy Policy here: https://www.facebook.com/privacy/policy

4. Cookies & Tracking Technologies

We may use cookies, pixels, and similar tracking technologies to:

Track website traffic
Understand user preferences
Improve marketing effectiveness

You can choose to disable cookies through your browser settings, though some features may not function properly.

5. Data Sharing & Disclosure

We do not sell or rent your personal data. We may share your information only with:

Authorized internal teams
Marketing and analytics partners (e.g., Meta, Google)
Legal authorities, if required by law

All partners are obligated to keep your information secure.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.